Came home today that a 2017 Ford escape. My sales person was Patryk. The first that that impressed me is when I contacted VW about my interest in the car Patrky offered to bring the car to my workplace on my lunch hour! Great service for a person who works 9-5. The car had all new brakes and tires and Patryk was really a no pressure kind of guy. The car sold itself. 2nd thing that impressed me was how streamline the buying process was. They explained the warranty process and I was able to transfer my insurance from my old ...

This team went above and beyond! I have heard of the great service before getting my Volkswagen and recently got to experience the exceptional service myself!

I have been attending to my several VWs at this dealership's Service dept. for many years - the staff have consistently been excellent. Their customer service, effective communication, and consideration for me as their customer are superb. From the smallest repair to the largest, I have consistently had excellent experiences with this Service department's group of people. I highly recommend them for any VW owner.

Thanks to Russ for selling the car making the deal… sure made our experience a good one! Thanks to Darcy for taking his time explaining all the great features of our new 2924 GTI. Caitlyn did her thing with numbers and makes that seamless fun! Oh and thanks to all the Dave’s you know who you are.

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Thank you Gaby, Darcy and Harbourview team for a great experience purchasing my new 2024 Golf R! They were fast and efficient with the purchase! Would recommend anyone to check them out!

Amy was truly wonderful! I brought my car in for a brake fluid flush and she kindly let me know she could appraise my car for my while I waited-which I was curious to know as I was possibly looking to trade in. She met me as I pulled in, offered me a coffee and was a pleasure to speak to and very knowledgeable. She met me at work days later for a test drive and listened to all my wants and needs in a possible new vehicle. I would highly recommend her if you are looking for a new ...

Amazing, they gave me a very fair trade in, beating other dealerships by a nearly 4k. Amazing and attentive service! I love my purchase so much!! Their finance girl was hilarious! Super supportive and excellent! I will definitely purchase from them again.

I had my car detailed by Marty and the service was way beyond what I expected. People told me not to go to the dealership to get my car detailed but they don’t know about Volkswagen secret weapon: Marty. I will be going to get my car cleaned and polished regularly by him until he stops working there. Thanks Marty! My convertible looks forward to seeing you again! Thanks!

My gps malfunctioned as soon as I got off the boat nd I had no idea how to get to my destination in Saanich. I pulled in the dealership to ask for directions and for assistance w/ my gps. Two advisors determined that the panel had to be replaced and offered to add CarPlay so that I could continued on my marry way. Chad Pereira took on the task which proved to be difficult due to the private setting on my phone. He worked for over 30 min to make it work cleaned my car and send me in my way. ...

Very friendly, thanks for the help! (Safe code for stereo)